Effective 7 October 2026

Changes and cancellations.

The current Extremigo service uses request-to-book. Your options depend on the booking status and the provider’s disclosed terms.

Pending requests

You can withdraw a pending request from My bookings before the provider confirms it.

Alternative dates

If a provider offers another date, you can accept or decline it. Declining closes that request.

Confirmed bookings

Contact the provider as soon as possible. The provider’s cancellation, no-show, weather, and refund terms apply to the activity. Extremigo can help document communication or address a marketplace concern.

Payments and refunds

Extremigo does not currently collect online payments. If you paid a provider directly, that provider handles the refund under the terms you accepted. Keep payment receipts and written confirmation.

Provider or weather changes

A provider may need to reschedule or cancel because of weather, operating conditions, or safety. Ask for the available alternative or applicable refund directly from the provider.